Legal Notices & Disclaimers

Terms and Conditions of Use

(View our Terms and Conditions of Use in Spanish - PDF)

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Welcome to the Lucile Salter Packard Children's Hospital Web Site (the "Site"). Please read the following Terms and Conditions of Use ("Terms") carefully before using the Site. It governs your relationship with the Lucile Salter Packard Children's Hospital regarding your use of the Site.

You should not substitute information on the Lucile Salter Packard Children's Hospital Web site for professional advice.

This Web site provides general educational information. This information is not provided in the course of a professional relationship between a health care provider and a patient. It is not intended to be, and should not be used as, a substitute for medical treatment by a health care professional.

Lucile Salter Packard Children's Hospital is not making a diagnosis of your condition or a recommendation about the course of treatment for your particular circumstances through the use of this Web site. You should not assume that information on a particular topic on the site is complete or up-to-date. You should never disregard or delay seeking medical advice because of what you have read on this Web site.

Your Permission to use the Lucile Packard Children's Hospital Web site.

Lucile Salter Packard Children's Hospital gives you limited personal permission to use the Web site. Your permission to use the Web site is limited in a number of ways. For example, the only use for which you may use, download, or print material contained on this Site is for internal non-profit research purposes. Any commercial use, such as selling content, creating course packs, or posting information on another Web site, is prohibited. You also may not:

• Frame all or part of the Web site.
  
• Change or delete any proprietary notices from materials downloaded or printed out from the Web site.
  
• Systemically download or print materials from the Web site.
  
• Transmit or provide any data from the Web site to a third party.
  
• Use the Web site in a manner contrary to any applicable law.

Your permission terminates immediately, without any further action by Lucile Salter Packard Children's Hospital, if you breach these Terms. You may not transfer or assign your permission to any other party.

Lucile Salter Packard Children's Hospital is the owner or licensee of all rights in the Web site, its content, software, and services. You have no right to such content, software or services if not expressly granted in this Agreement. "Lucile Salter Packard Children's Hospital" and the logos or other proprietary marks of Lucile Salter Packard Children's Hospital's licensors and partners are trademarks of Lucile Salter Packard Children's Hospital or its licensors and partners. No right, title or interest in those trademarks is granted you in this Agreement.

The Site is Provided "As Is".

SERVICES PROVIDED THROUGH AND INFORMATION CONTAINED ON THE SITE ARE PROVIDED AS IS AND AS AVAILABLE. LUCILE SALTER PACKARD CHILDREN'S HOSPITAL MAKES NO, AND HEREBY DISCLAIMS ANY, WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE. FURTHER, LUCILE SALTER PACKARD CHILDREN'S HOSPITAL DISCLAIMS ANY WARRANTY THAT THE SITE WILL BE AVAILABLE AT ALL TIMES OR WILL OPERATE WITHOUT INTERRUPTION OR ERROR. LUCILE SALTER PACKARD CHILDREN’S HOSPITAL MAKES NO WARRANTY AS TO THE RELIABILITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, COMPLETENESS OR SUITABILITY OF THE SERVICES OR INFORMATION PROVIDED THROUGH THE SITE.

You Alone Are Responsible For Your Use Of the Site.

You agree to be solely responsible for your use of this Web site.

LUCILE SALTER PACKARD CHILDREN'S HOSPITAL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND INFORMATION PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES YOU MAY SUFFER OR CAUSE THROUGH YOUR USE OF THE SITE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LUCILE SALTER PACKARD CHILDREN'S HOSPITAL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND INFORMATION PROVIDERS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SITE.

THESE LIMITATIONS SHALL APPLY WHETHER THE ASSERTED LIABILITY OR DAMAGES ARE BASED IN CONTRACT (INCLUDING, BUT NOT LIMITED TO, BREACH OF WARRANTY), TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE GROUNDS.

You agree to indemnify and hold Lucile Salter Packard Children's Hospital harmless for any claims, losses or damages, including attorneys fees, resulting from your breach of these terms or use of this Web site.

Lucile Salter Packard Children’s Hospital is Not Responsible For Any Links To or From Other Sites.

This Web site may contain links to other Web sites, and other Web sites may provide links to this Site. These links are provided for your convenience only. Lucile Salter Packard Children's Hospital does not control these other sites and assumes no liability or responsibility for them, including any content or services provided to you by such sites. You should not consider any link to or from another site as an endorsement of that site by Lucile Salter Packard Children's Hospital unless Lucile Salter Packard Children's Hospital expressly states so.

Browser Cookies And Web Beacons

We may use browser "cookies” or web beacons to make our sites and services more useful to you. Browser cookies are small data files placed on the computer hard drives of users of our web and mobile apps.   Cookies help us to tailor our apps to be more helpful and efficient for you. The cookie consists of a unique identifier that does not contain information about you or your health history. We use two types of cookies:

Session cookies help customize your experience on our site, by maintaining your signed-on status as you navigate through, and tracking your "click path” through our pages or screens. Session cookies are temporary, and expire after the session ends and you close your browser or app.

Persistent cookies remain on your hard drive after you've exited from our website. If you've given us permission to send you information about our services, we may place a persistent cookie on your hard drive that will let us know when you come back to visit our site.

We may also use cookies in combination with a "Web beacon". Web beacons are small graphic files that are also used to understand how you are using the site.

You may have software on your computer that will allow you to decline or deactivate cookies and beacons. If you do so, some features of the Websites or the App may not work properly for you. For instructions on how to remove cookies from your hard drive, go to your browser's website for detailed instructions. In addition, further information regarding cookies may be available on other websites or from your Internet service provider.

You Agree that Lucile Salter Packard Children’s Hospital May Share Certain Information About You.

You agree that, should you elect to supply it, Lucile Salter Packard Children's Hospital may use your name, email address, physical address, or other data to communicate with you. You may request to have this information modified or deleted from our records. Lucile Salter Packard Children's Hospital Site may use this information as necessary to enforce these Terms. Lucile Salter Packard Children's Hospital will not sell this information to any other party.

This Agreement is Governed by California Law.

This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States of America, as such laws would apply to a contract fully negotiated, entered into, and performed in that state.

You Agree to Arbitrate Any Dispute Between Us.

You agree that any dispute, controversy or claim arising out of or related to these Terms or your use of the Site will be resolved and settled through arbitration administered by the American Arbitration Association and conducted in Santa Clara, California, United States of America. Judgment on any award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Any Action Against Lucile Salter Packard Children’s Hospital Must be Brought in California.

You agree that the state or federal courts located in or serving Santa Clara County, California, United States of America, shall have exclusive jurisdiction and venue over any action arising out of or relating to these Terms or your use of the Site. You waive any claim that a court located in or serving Santa Clara County, California, lacks personal jurisdiction over you, is an improper venue, or is an inconvenient forum.

Other Miscellaneous Provisions.

These Terms constitute the entire and only understanding between you and Lucile Salter Packard Children's Hospital regarding your use of this Web site. No modification or attempted modification of these Terms by you shall be binding on Lucile Salter Packard Children's Hospital unless made in writing and physically signed by an authorized representative of Lucile Salter Packard Children's Hospital. Lucile Salter Packard Children's Hospital may modify these Terms at any time.

Notices sent to you by Lucile Salter Packard Children's Hospital in connection with these Terms or your use of the Site may be delivered to you by electronic mail, a general notice on the Site, or by written communication delivered by first class U. S. mail. You may give notice to Lucile Salter Packard Children's Hospital at any time by letter delivered by first class postage prepaid U. S. mail or overnight courier to the following address:

Lucile Salter Packard Children's Hospital 
Attention: Web Center
725 Welch Road
Palo Alto, CA 94304

These Terms are severable to the extent any term is deemed invalid, illegal or unenforceable.

Lucile Salter Packard Children's Hospital's failure to enforce any provision of these Terms shall not be deemed a waiver of that or any other provision of these Terms.

Your use and continued use of the Lucile Salter Packard Children's Hospital Site reflects your agreement to these Terms and any modifications of these Terms made by the Lucile Salter Packard Children's Hospital.