Our goal is to provide the safest possible care for all of our patients. Our doctors or a member of the health care team will talk with you about care for you or your child. We encourage you to partner with us and be involved.
How can I be involved in my own care or my child’s care?
There are many ways to be involved in care and play a role in safety. We hope you’ll do the following:
The best way to prevent infection is to wash your hands often and well. All of us carry germs. To prevent these germs from harming you or your child:
Always clean your hands at these times:
You can help ensure safety with medicines for you and your child by using these tips:
Always check with the nurse or doctor first before giving your child any medicines. When you are ready to take your child home, make sure you receive an updated list of medicines. Know what medicines are new and what medicines your child will continue to take.
If you have a concern or question, please ask our staff. We are always available to answer your questions, discuss the condition or care plan, and explain things in a way that makes it easy to understand. If you have any concerns about the quality or safety of care for you or your child, please speak with the nurse or doctor. If needed, you may also talk with the manager for that area, the nursing supervisor or an Office of Patient Experience representative.
National Patient Safety Foundation
The Leapfrog Group
Agency for Healthcare Research and Quality
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