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If you would like to speak to our Billing Customer Service Department about your balance or you would like to make a payment via phone, please call our team from 8 a.m. to 5 p.m. PST.
Notice of West building lobby closure at Lucile Packard Children’s Hospital Stanford
Log in to your Stanford Medicine Children’s Health MyChart account to view and pay your bill.
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You can also make a payment without logging in by using Pay as Guest. You will need information from your billing statement.
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To make a payment by phone, call Billing Customer Service.
(800) 308-3285
Monday – Friday, 8 a.m. – 5 p.m.
To pay by mail, send payment to:
Stanford Medicine Children’s Health
P.O. Box 43447
Los Angeles, CA 90074-3447
On January 6, 2025, Stanford Medicine Children’s Health updated all MyChart patient's accounts to paperless billing. If you are enrolled in MyChart and you are the person who pays the bill, you will no longer receive a paper bill in the mail.
Paperless billing is better for the environment, more secure, and will make it easier to review bills.
You will be notified through the mobile app and email in your MyChart account when new bills are available. You will also be able to choose to continue receiving paper bills.
To make a payment by phone, call Billing Customer Service.
(800) 308-3285
Monday – Friday, 8 a.m. – 5 p.m.
To pay by mail, send payment to:
Stanford Medicine Children’s Health
P.O. Box 43447
Los Angeles, CA 90074-3447
On January 6, 2025, Stanford Medicine Children’s Health updated all MyChart patient's accounts to paperless billing. If you are enrolled in MyChart and you are the person who pays the bill, you will no longer receive a paper bill in the mail.
Paperless billing is better for the environment, more secure, and will make it easier to review bills.
You will be notified through the mobile app and email in your MyChart account when new bills are available. You will also be able to choose to continue receiving paper bills.
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